iCompli Sustainability

Sustainability management, certification and reporting are our core competencies. We’re here to help you navigate this often-shifting world of balancing people, profit and the planet. Our team of experts is always ready to share their knowledge and experience, so you can make informed decisions. Please feel free to browse our catalog of frequently asked questions.


Frequently Asked Questions

  • What is a management system?

    A management system is a term used to describe the framework of policies, procedures and processes used to ensure that an organization can fulfill all tasks required to achieve its objectives.

  • How do I know a standard is relevant to me?

    If the majority of your work focus is event industry related work then these standards will be relevant for you. This standards are is suitable for:

    • Any geographic location around the world
    • Any event supplier
    • Any size of company

    The ISO management system standard provides a framework for the consideration of sustainability, in relation to the user's own issues. This standard is relevant for any companies working within the event industry.

    The ASTM standards target the event suppliers and planners of events with prescriptive, measurable specifications for producing events in a more sustainable manner.

    The GRI Event Organizers Sector Supplement standards are meant to complement sustainability reporting using the 149 G4 or 127 G3.1 guidelines. Allowing for event organizers to provide specific information related to site selection, transportation, sourcing of materials and services, managing impacts on communities and economies, among others


  • What does certification mean?

    Certification is a type of "conformity assessment" – a demonstration that specified requirements relating to a product, process, or have been fulfilled. As it relates to the ASTM Environmentally Sustainable Meeting Standards and ISO 20121 Event Sustainability Management System, it would be an assessment that an organization has met the criteria for the relevant standard.

    Certification simply means that an independent third party has assured that specified requirements have been demonstrated.


  • What is the difference between 1st, 2nd and 3rd party certification?

    Here are the "official definitions" of the key terms from Unites States Conformity Assessment Principles document published by ANSI (American National Standards Institute).

    The first party is generally the person or organization that provides the product or service. 1st party is "self-determination and self-declaration by the organization seeking Compliance." In other words it is the standard user declaring they have done everything they need to in order to meet the standard requirements.

    The second party is usually a person or organization that has a user interest in the product or service, such as a supplier. For example, a sustainability consultant or subject matter expert that provides guidance/advice/training to an organization for a fee and also certifies that the organization is in compliance with a standard. In other words, someone with an existing relationship (e.g. client, supplier, association) checks that the standard user has done everything they need to in order to meet the standard requirements.

    The third party is a person or body that is recognized as being independent of the person or organization that provides the product or service. 3rd party is when an independent 3rd party verifies that you have done everything you need to in order to meet the standard requirements.


  • When will we be able to fully certify the event experience?

    The Process for a full verification of events compliance has not yet been determined.

  • What are the benefits of certification?

    In a very competitive environment, certification may be just the extra advantage needed to tip the scales during the RFP process. We're finding that venues and CVBs are taking the lead in getting certified and then bringing onboard all their key suppliers so the venue/destination can pitch a complete sustainability offering to show organizers. On the corporate side, sustainability is being pushed down the supply chain by corporate sustainability officers and marketers who realize that they cannot have a sustainable brand unless their suppliers are on board. You can bet that sustainability will not stop when it gets to the conference and trade show floor. Certification is also seen to be highly visible support of policymakers who have made sustainability a priority for their city or region.

    And of course, we shouldn't lose sight of perhaps the most important factor – adopting and getting certified to a standard elevates your sustainability practices. It sends a strong message to your staff and external audiences that sustainability is important and that you have made a serious, visible commitment to environmental and social responsibility. Wide scale adoption and certification to the ASTM or ISO Standards has the potential to drive transformational change throughout the event industry.


  • What is the iCompli Certification process like?

    iCompli has a customized multi-step approach for each type of certification. The first step is determining which certification you wish to attain and obtaining the corresponding iCompli Submission Form. Next you will need to gather all supporting documentation, as required by the standard, and prepare for submission. The iCompli assurer will complete a thorough review of all materials and contact you with any questions and present the results. Once finished, the certification will be submitted for an internal quality control review maintaining the integrity of the certification process. After the final review, a formal certificate of verification and correspondence detailing the process as well as suggestions for improvement will be issued. We will also work with you to prepare and issue a press release promoting your achievement. iCompli values your feedback and will contact you for post certification and customer feedback.

  • Where do I begin to define the content of my CR report?

    First, look internally and find your organizational strengths. Assess employee and shareholder needs, and begin to tell your story based on their expectations, highlighting company practices and business goals that address long term sustainability issues. Next, consider your organization’s role in a larger context, and engage external groups like customers, business partners and local communities. Report your achievements in a particular area, such as social consciousness or environmental stewardship, and your plans to improve in others areas like procurement practices and human rights.

If you don’t find the answer you’re looking for, you can submit your question to our experts by completing the form below.


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